Knowledgebase

FTP
Creating FTP accounts You can create FTP accounts in the cPanel Control Panel from the Files...

How to log into Cpanel
  Normally you can log into your cpanel using this format: http://www.yourdomain.com/cpanel...

How to manage/add/remove an email account
Log in to your cPanel and click the icon "Mail" and then click on "Manage/Add/Remove Accounts"The...

How To Move Your Website To A New Hosting Provider
1. Backup, backup, backup Your website is a precious possession and you do not want to lose it....

I cannot upload files. Whats wrong?
The most common error is that the wrong directory is being used. Upload into the www or...

Trouble with login
If for some reason you have trouble logging into your cpanel account please use the ticket...

What username do I use for FTP?
For the main account, or any resold accounts you create, the username of the account can be used...

Where can I report abuse and or spamming?
If you know of someone who is abusing thesystem, spamming, etc, please email us at...

Where do I put my webpages and files?
Linux:Webpages and files go in the directory called 'public_html'. Anything you place in this...

Which FTP program should I use?
We have a free ftp software download in the downloads folder. You must be logged in. or... You...